Privacy Policy for qupora.asia

Last updated: August 24, 2025

1. Introduction and general provisions

This Privacy Policy explains how BrushHouse Painters ('we', 'us') collects, uses and protects personal information through the website qupora.asia. It applies to visitors and customers in London and across the United Kingdom.

2. What data is collected

Categories of data we process include: personal identifiers (name, email, phone), contact and billing details, project or booking information provided in forms, and technical data such as IP address, browser type and page visit logs.

3. How and why we use data

We use cookies and similar technologies for site functionality, analytics and advertising where you consent. Cookies may include session cookies, persistent analytics cookies and optional marketing cookies.

4. Cookies and tracking

Personal data is used to deliver services (quotes, bookings, installations, maintenance), to communicate about appointments or invoices, to provide customer support and to administer warranties and aftercare.

5. Sharing with third parties

We disclose personal data to service providers who act as processors on our behalf — e.g., hosting providers, email sending platforms, payment processors and accredited subcontractors. These processors are contractually required to safeguard data.

6. Third-party services

We use third-party analytics (for example Google Analytics) and may engage advertising platforms for campaign measurement. Where possible we enable privacy-safe features such as IP anonymisation and limited data retention.

7. Storage and protection of data

Data retention is limited to the period necessary for the purpose collected or as required by law. We maintain security measures including encrypted transmissions (HTTPS), access controls and routine security assessments.

8. User rights

You have rights to access, correct, erase or restrict processing of your personal data. To exercise these rights contact us at the address below. We will verify your identity before responding to requests as required by law.

9. Children

Our services are not intended for children under 13. We do not knowingly collect personal data from minors. If you believe we have data about a child, contact us to request deletion.

10. Changes to this policy

We may amend this Policy. The latest Policy will be available at {domain} with the effective date. Continued use of the site indicates acceptance of updates.

11. Contact information

For questions or to exercise your rights contact: BrushHouse Painters, 52 Camden High Street, London NW1 0NP, UK, Phone: +44 20 7946 8800, Email: hello@qupora.asia.

Additional notes

Examples of data use: when you request a quote we store project details to prepare an accurate proposal; if you book a pool clean we retain service history to maintain chemical balance records; when you pay online your card data is handled by our payment partner and is not stored on our servers unless explicitly stated. Logs and backups are retained for security and recovery.

Use of qupora.asia implies consent to this Privacy Policy where required by applicable law.